# Contact support

How to reach Praised, and what to put in the message.

Source: https://praised.co/docs/contact-support
Updated: 2026-10-14

Email hello@praised.co to reach Praised. A person answers the address.

## From the console

In the console, open the account menu at the foot of the rail and choose Email support.

Email support opens a new email to hello@praised.co with the subject “Praised support”. The body already holds your workspace’s name and slug, and your plan.

Send feedback, in the same menu, goes to your workspace’s Owners, not to Praised. Use Email support for a question for Praised.

Docs & API, in the same menu, opens the API documentation.

## What to include

For a support question, include your workspace name. If the question is about a specific figure, say which measurement the figure came from: Praised can then answer from the evidence.

For billing, give the workspace and the invoice number.

For a privacy, access or deletion request, say which right you are exercising. Brevence Oy, the company that operates Praised, is the data controller.

For a security report, send enough detail to reproduce the issue.

[Data, privacy and security](/docs/security)

[Troubleshooting](/docs/troubleshooting)